Terms and Conditions
Gasthaus Im Eifel rents out rooms and apartments, and offers packages and services from other/third parties. These general terms and conditions describe the conditions under which the rental and delivery of packages and services takes place.
It is the responsibility of guests to take note of the terms and conditions, privacy statement and game rules. The general terms and conditions, privacy statement and rules of play can be found on the website of Gasthaus Im Eifel as well as in references to the communication from Gasthaus Im Eifel to the guest, for example on invoices and e-mails.
When booking for several people, the person who places the booking is the contact person. The contact person agrees to the general terms and conditions on behalf of the group he/she represents, and ensures that the general terms and conditions, privacy statement and rules of play are respected by the group and complied with.
These general terms and conditions apply to the rent of B&B rooms, family rooms and holiday apartments as well as to our packages and services.
B&B Rooms – Family Room – Holiday Apartments
Gasthaus Im Eifel offers various B&B rooms, a family room and holiday apartments.
Gasthaus Im Eifel cannot be booked for bachelor parties or booze parties – not even for groups or people with an erotic/sex theme.
The prices for the rental of accommodations are published on our website and will be made known in writing on request.
We reserve the right to adjust prices in the interim, whereby it applies that these will not be changed in the meantime for bookings that have already been made, unless there is an urgent reason to do so. In the event that prices for a booking that has already been made must be adjusted, this will be made known in writing, cancellation is possible free of charge at that time.
- Prices for the B&B rooms as well as the family room include an extensive breakfast, use of towels and bed linen and final cleaning
- Prices for the holiday apartment do not include breakfast. Use of towels and bed linen and final cleaning are included
Tourist tax, Kurtaxe, is calculated at the time of booking based on the number of persons according to the legally applicable rate.
Booking of a stay at Gasthaus Im Eifel takes place via our website, email, telephone or via a booking site.
Payment can be made in several ways:
- Through our website
- Via a payment link by email
- By direct bank transfer
When booking a deposit is required, this deposit is 25% of the total amount.
Before arrival, 1 week prior, the remaining amount is due. For this we will send an invoice (with payment link) by email. Unless otherwise (in writing) agreed.
In the unlikely event that full payment has not been received after the agreed term, the reservation made will be canceled immediately. Refund of the deposit will not be made. A booking will only be processed after the down payment has been received. If the down payment is not made in time (within 48 hours), the reservation will expire.
A booking is final when you have received the definitive booking confirmation by E-mail, this email has the subject ‘Definitive booking confirmation’.
If unable to attend, please contact Gasthaus Im Eifel to assess whether it is possible to reschedule your booking to another date.
Cancellation of a booking can take place according to the following conditions:
A booking of a stay (B&B room, family room or holiday apartment) can be canceled in writing (by e-mail), whereby a cancellation is only valid if it has been confirmed.
Refund on cancellation
The following applies:
- In case of cancellation more than 1 month prior to the stay, we will refund the deposit
- If canceled up to 2 weeks before arrival date, we will charge 50% of the total booking
- If canceled from 2 weeks or less before the arrival date, the cancellation fees amount to 75% of the total booking
The amount to be refunded will be transferred as soon as possible, at the latest within 1 week. You will receive the invoice for the remaining amount within a week and must be paid within 5 working days.
There will be no refunds in the event of early departure, cancellation costs will also be owed if you do not show up. (No Show).
Exception : If a stay cannot take place due to unforeseen circumstances, for example due to government regulations (Covid-19) or a situation in our Gasthaus, a new booking will be agreed. A refund can also be made in consultation.
We recommend that you take out travel insurance with cancellation insurance, partly in connection with the above, these costs may be recovered if you unexpectedly have to cancel. (see the general terms and conditions of your travel insurance) .
Gasthaus Im Eifel is at all times entitled to refuse a booking without giving any reason, any deposit will be refunded in this case.
Cancellation due to force majeure by Gasthaus Im Eifel
In exceptional situations such as serious circumstances, force majeure or insufficient participants, Gasthaus Im Eifel can cancel an arrangement or provide an alternative interpretation. If an alternative arrangement is offered, there is no right to a refund, but the arrangement can be canceled if desired according to the cancellation conditions. Gasthaus Im Eifel will inform the participant(s) for this as soon as possible, stating the reason.
Accommodations and changes
Changes in (room/general area) layout and furniture reserved – the aforementioned matters on the website are subject to change.
Damage to accommodations
In the unlikely event that damage is caused to the accommodation and/or inventory, we are forced to charge this.
Gasthaus Im Eifel is in no way responsible for the following, and accepts no liability for them and not limited to these:
- Material and immaterial damage
- Theft of property
- Damage to persons and property
- Accidents in the Gasthaus or outside
- Participating in arrangements (e.g. Cycling) is at your own risk
Guests are responsible for having valid insurance such as liability insurance, accident insurance, travel and/or cancellation insurance. Not limited to the foregoing.
Guests are responsible for checking that they have taken their personal belongings with them upon departure.
If personal belongings are left behind, they can be sent back at the guest’s expense.
Gasthaus Im Eifel is not responsible for personal belongings.
Rules Cycling Inn Package
Game rules apply to our Wielerherberg Package, you can find these rules here . Guests who book a Wielerherberg package are expected to take note of this and to respect it.
Alcohol and drug use
The consumption of alcohol is allowed in Gasthaus Im Eifel, with the exception of excessive use. Gasthaus Im Eifel reserves the right to limit or prohibit the consumption of alcohol.
There is a zero tolerance policy in Gasthaus Im Eifel towards drugs in any form. Upon discovery, access will be denied for the relevant guest or guests. We reserve the right to report this to the relevant authorities if drug use is detected.
In the unlikely event that a dispute arises, this must be made known in writing, whereby German law applies as well as the general terms and conditions. A dispute can be made known in writing and should be addressed to:
Gasthaus Im Eifel
Privacy and data
We use various digital methods for processing bookings as well as informing (potential) guests. The way in which we use data is in line with the rules applicable in Germany. The so-called ‘privacy’ statement is published on our website.
Gasthaus Im Eifel accepts no liability with regard to the processing of personal data, unless required by law.
The contact details of Gasthaus Im Eifel are:
Gasthaus Im Eifel
Netherlands: 085 – 130 1780
These general terms and conditions were drawn up and published on March 1, 2022, and are valid for an indefinite period of time. Changes to this document are not further specified.
Download our terms and conditions via this link